Política de reembolso

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

To be eligible for a return, your item must be returned complete — with all accessories, components, and original packaging — and in a condition consistent with normal trial use. You will also need proof of purchase.

How to start a return

To initiate a return, contact us at:
info@restiqastore.com

If your return is approved, we will provide instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

Return shipping address (if applicable):
Restiqa LLC
1247 Brickell Avenue, Suite 304
Miami, FL 33131
United States

Damages & Issues

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it.

Exceptions / Non-returnable items

Promotional or discounted pricing does not affect your right to return. Items purchased at a sale price are covered by our 60-day policy.

The following cannot be returned:

- Gift cards
- Items explicitly marked “Final sale” on the product page at the time of purchase

If you are unsure whether your item qualifies, contact us at info@restiqastore.com before sending anything back.

Exchanges

The fastest way to get the correct item is to request a return and place a new order after your return is approved.

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, refunds will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may take additional time to process the refund.

If more than 15 business days have passed since approval, contact us at:
info@restiqastore.com